Privacy Policy

This Privacy Policy explains how the Carson Foster coaching platform ("we", "us", "our") collects, uses, and protects your personal information when you use our website, create an account, join our waitlist, or communicate with us by email or text message.

• Account information: your name, email address, and (if you provide it) phone number when you sign up or join our waitlist.
• Swim profile: goals, event times, training level, and related details you share so Carson can coach you effectively.
• Submissions: videos and notes you upload for review.
• Payment information: processed securely by Stripe; we never store full card numbers.
• Usage data: basic analytics about how you use the platform (pages visited, features used).

If you provide your phone number and opt in, we may send you text messages related to your account and our services — for example a welcome message, updates about your video reviews, waitlist announcements, and occasional program updates.

• Consent to receive text messages is not required to make a purchase.
• Message frequency varies.
• Message and data rates may apply depending on your mobile plan.
• You can opt out at any time by replying STOP to any message. Reply HELP for help.
• We do not sell or share your phone number with third parties for their own marketing purposes.

We may send you emails about your account, purchases, coaching updates, and program announcements. You can unsubscribe from marketing emails at any time using the link in the email; transactional messages (receipts, account notices) will still be sent as needed.

• To provide coaching services, video reviews, and AI chat features
• To process payments and manage credits and subscriptions
• To communicate with you about your account and our programs
• To improve the platform and keep it secure

We do not sell your personal information.

Your data is stored with reputable cloud providers and protected with industry-standard safeguards, including encryption in transit and access controls. Videos and files you upload are only visible to you and our coaching team.

You may request a copy of your data, correct it, or ask us to delete your account and associated data at any time by emailing support@carsonfoster.com.

We may update this policy from time to time. Material changes will be announced on the platform, and the "last updated" date above will be revised.

Questions about this policy? Email us at support@carsonfoster.com.